Privacy

Information we collect. When you call or book a repair, we collect the information you provide: your name, phone number, service address, and details about the appliance and the problem. When you visit this website, standard server logs may record your IP address, browser type, and the pages you view. We do not sell your personal information.

How we use it. We use your information solely to schedule and perform your repair, to bring the correct parts, to provide a quote and warranty, and to follow up on the service. We may contact you by phone or text about your specific appointment. We do not use it for unrelated marketing without your consent.

Sharing. We share information only as needed to complete your repair — for example, ordering a genuine OEM part for your Viking model. We do not sell or rent your information to third parties. We may disclose information if required by law.

Data retention and security. We keep service records only as long as needed for warranty and legitimate business purposes, and we take reasonable measures to protect them. No method of transmission over the internet is fully secure, but we work to safeguard your information.

Your choices. You may ask what information we hold about you, request a correction, or ask us to delete records that we are not required to keep. To make a request, or for any privacy question, call (475) 281-3784. We may update this policy from time to time; the current version always appears on this page.